The Google IT Support Professional Certificate has been helping learners launch new careers in IT since it launched two years ago. Now, there are even more ways to show employers that you have the skills needed for entry-level IT support roles. Google recently teamed up with CompTIA, a nonprofit trade organization that’s widely recognized in…
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My name is Arthur and I’m from the state of Massachusetts. I completed the Google IT Support Professional Certificate, and today I work in IT as a level 1 Systems Engineer. I spent the last 12 years in restaurant management and did not have any professional IT experience before I was offered my new job. …
By Leah Belsky, Senior Vice President of Enterprise, Coursera Technology is changing the world of work, transforming industries, jobs, and the skills that go with them. In today’s economy, open roles often indicate a lack of skilled talent to fill those positions. The IT industry is facing this challenge, with more than 215,000 open IT…
My name is Danielle and I live in West Virginia where I work as an IT Asset Tracking Coordinator. The Google IT Support Professional Certificate program has enabled me to take on additional responsibilities in my role, gain more visibility with system administrators and management, work on exciting and impactful projects, and even get a…
My name is Tristen, and I live in the state of Georgia. I completed the Google IT Support Professional Certificate program, which helped me land a Technology Analyst role despite no prior experience or education in IT. I had always been interested in learning about IT, so I found resources online and used the knowledge…
Thinking about pursuing a career in IT? We talked to Coursera learners who found success in their own careers after completing the Google IT Support Professional Certificate, a program that can help prepare you for a job in IT support. Here are their words of wisdom for anyone who wants to pursue a career in…