COVID-19 has changed the world of work dramatically. Interviews and onboarding now happen virtually. Teams are distributed and working from home. Employee engagement is defined by on-screen interactions. For organizations of every size, across virtually every industry, adaptability and resilience are essential. For people navigating this unfamiliar employment landscape, learning new skills and refreshing existing…
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My name is Lauren Parker and I am an IT Specialist at Sage Software in Oregon. When I began college a few years ago, I thought I wanted to be a mechanical engineer. After two very difficult terms, despite my best grades being in engineering courses, I discovered that mechanical engineering wasn't really what I…
My name is Jason Niro, and I live in Las Vegas, Nevada. I graduated from Bay State College, in Boston, with a bachelor's degree in entertainment management with a recording arts concentration. After graduation, I moved to Southern California to pursue a career as an Audio Engineer. While I was interning at a few record…
My journey with information technology growing up in Sierra Leone I grew up in Sierra Leone in the 1990s, at a time when computers were a luxury and largely inaccessible. I got lucky when I was eleven and was able to use the computer for the first time when my mother was assigned a work…
Meet Stevenson from Florida. Prior to taking the Google IT Support Professional Certificate program on Coursera, he didn't have professional IT support experience. After completing the program, he secured his first role in information technology as an IT Support Specialist. In his own words, he shares with us his learning and career journey. I've always…
For the last two years, the Google IT Support Professional Certificate has been equipping learners around the world with the fundamentals needed to jumpstart new careers in information technology (IT). To celebrate the 2-year anniversary of the program, we’re excited to announce that Google has expanded its IT training to help you take the next…