By Shwetabh Mittal, Director of Enterprise Product
Companies are racing to acquire skills that are fast in motion — 42 percent of the core job skills required today are predicted to change substantially by 2022. Equipping employees with critical skills is now a top-level priority, with the availability of key skills viewed as the top three business threat for CEOs globally. With so much resting on the ability to transform talent, measuring skills development is paramount. L&D leaders are expected to quantify learning outcomes to ensure that their employees are gaining the skills needed to compete and prove overall ROI.
Today, we’re excited to release Skills Development Dashboards, featuring skills-based metrics that enable our customers to report on their learning programs in more detail than ever before. The new dashboards are an expansion of the Skills Benchmarking tool released last year and provide an in-depth snapshot of the skills an organization is learning on Coursera.
These are some of the highlights:
Learner Proficiency by Top Skill: Learner proficiency by skill, shown below, provides an overview of how many learners in an organization are at what level of skill mastery (Beginner, Intermediate, or Advanced) for the most popular skills learned at the company. It’s a powerful ROI snapshot to report out to stakeholders, and it can also be used to better understand what skills or proficiency bands to focus on in training.
Average Hours to Mastery: This dashboard displays the median number of hours it takes for learners in an organization to get to the next level of skill mastery. With this, learning leaders can understand exactly how much time investment is required for developing a certain skill to a certain level of proficiency. It also enables them to identify skills that are either a quick win or too time-intensive to be ROI-positive for an organization.
Skill Mastery Over Time: This dashboard, shown below, shows how many learners have reached the Intermediate and Advanced levels of mastery over time, by skill. Using this, learning leaders can identify whether their learners are tracking towards mastering the skills they need, and ultimately whether their learning engagement strategy is effective.
Most Relevant Courses per Skill Level: This dashboard identifies the most relevant courses an organization is taking to learn a skill, making it easy to identify which content is relevant and popular with learners at intermediate and advanced levels. It’s also helpful for recommending content to learners that are just embarking on their learning program without having to sift through Coursera’s robust catalog of 3,600 courses.
The dashboards are built atop our Skills Graph, which analyzes the performance of millions of learners on graded assessments on the Coursera platform. By layering the Skills Graph with a variant of the Elo chess algorithm, we can estimate learner skill proficiency by viewing learners taking assessments as competitors in a match. When a learner passes or fails an assessment, their skill proficiency estimate increases or decreases, respectively. From there, we can measure learner skill proficiency over time, adjusting for the difficulty of courses taken.
Companies of all sizes and across industries will benefit from these new dashboards. Over 10 Coursera for Business customers have already participated in the pilot and are excited to apply the insights from the Skills Development dashboards to their own learning organizations.
Want to learn more about how Skills Development Dashboards can inform your L&D strategy? Reach out to us today.
Coursera for Business provides a world-class learning platform for companies that need to upskill, reskill, and deepskill their talent. With topics ranging from digital transformation and data science to software development and leadership, over 2,000 companies trust the Coursera for Business enterprise platform to transform their talent.3